Terms and Conditions

These terms and conditions establish the comprehensive guidelines and regulations governing the use of Grigoryan Gourmet LLC’s Website and the purchase of our authentic Armenian seasonings. Our company headquarters is located in Forth West, Texas.

Through generations of family tradition and culinary expertise, we bring the authentic flavors of Armenia to your kitchen, and these terms ensure a clear understanding between us and our valued customers. By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions in their entirety. If you disagree with any part of these terms, we kindly request that you discontinue the use of our website and services.

Definitions and Terminology

Throughout this document, specific terminology will be used consistently to ensure clarity in our business relationship. The terms “Client,” “You,” and “Your” refer to you, the website visitor who is agreeing to these terms and conditions. “The Company,” “Ourselves,” “We,” “Our,” and “Us” refer to Grigoryan Gourmet LLC. “Party” or “Parties” may refer to either you or us individually or to both of us collectively.

These definitions extend to all aspects of our business relationship, including, but not limited to, the offering and purchasing of our signature Armenian seasonings, website usage, customer service interactions, and marketing communications. All business dealings are conducted in accordance with United States law and any applicable international regulations governing food commerce.

Product Information and Ordering

Our products represent centuries of Armenian culinary tradition, carefully developed to bring authentic flavors to your kitchen. While we strive to maintain consistent availability of our products, we reserve the right to modify or discontinue products without prior notice. All product descriptions, including ingredients, nutritional information, and suggested uses, are provided in good faith and are as accurate as possible at the time of posting.

When placing an order through our website, you affirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order for reasons including, but not limited to, errors in pricing or product information, product availability, or suspected fraud. If we cancel an order, we will notify you promptly and refund any payments made.

Account Registration and Security

Creating an account on our website allows you to enjoy additional features such as saved shipping addresses, order history, and special promotional offers. You are responsible for maintaining the confidentiality of your account information, including password details. You are also responsible for any activities that occur under your account and agree to inform us immediately of any unauthorized use of your account.

Account holders must be at least 18 years old and capable of forming legally binding contracts. We reserve the right to terminate or suspend accounts that violate these terms or engage in prohibited activities.

Website Usage and Cookies

Our website uses cookies and similar technologies to improve your shopping experience andprovide essential functionality. These technologies help us maintain shopping cart contents, remember your preferences, analyze website traffic patterns, and deliver personalized content and advertisements.

By using our website, you consent to our use of cookies, as described in our privacy policy. You may control cookie settings through your browser preferences, which may impact certain website features. We categorize our cookies as follows:

Essential Cookies: Required for basic website functionality, including shopping cart

operations and user authentication.

Analytical Cookies: Help us understand website usage patterns and improve our services.

Marketing Cookies: Enable us to deliver personalized content and promotional materials.

Intellectual Property Rights

Grigoryan Gourmet LLC maintains exclusive ownership of all intellectual property displayed on our website. This includes, but is not limited to, our brand name, logo, product designs, packaging, recipes, marketing materials, and the proprietary blend of our Grig’s Taste of Armenia seasoning. All content is protected by applicable United States and international intellectual property laws.

The authentic story of our Armenian family heritage, including the narrative of Arshavir Grigoryan and our traditional recipes, represents our unique intellectual property. Any unauthorized use of these materials violates our brand heritage and our intellectual property rights.

Content Usage Restrictions

While we encourage sharing your culinary experiences with our products, certain activities are strictly prohibited:

  • Publishing our content on other platforms without express written permission
  • Selling or licensing our materials to third parties
  •  Copying or attempting to reproduce our proprietary spice blends
  • Distributing our content through unauthorized channels
  • Using our brand name or logo without proper authorization
  • Creating derivative works based on our proprietary recipes

Violation of these restrictions may result in legal action to protect our intellectual property rights.

External Website Linking

We maintain specific guidelines for external websites wishing to link to our content. The

following organizations may link to our site without prior written approval:

  • Government institutions and regulatory bodies
  • Established search engine providers
  • Reputable news media outlets
  • Legitimate business directories
  • Culinary websites and food blogs
  • Educational institutions focusing on culinary arts

These organizations must ensure that their links are contextually appropriate, do not misrepresent our relationship, and do not imply endorsement of their services.

Product Quality and Food Safety

We maintain strict quality control standards throughout our production process to ensure the safety and consistency of our seasonings. Our products are manufactured in accordance with all applicable food safety regulations and guidelines. However, we recommend that customers always follow proper food handling and storage practices. While our seasonings are developed with care using traditional methods, we cannot guarantee specific outcomes when used in cooking, as results may vary based on individual preparation methods and ingredients used. Always follow the recommended usage guidelines provided on our packaging.

Pricing and Payment

Unless otherwise mentioned, all prices on our website are in US dollars. We reserve the right to change prices at any time without prior notice. All purchases are subject to availability and current pricing at the time of order placement. We accept major credit cards and other payment methods as indicated during checkout. All payment information is processed securely through our authorized payment processors. By providing payment information, you show that you are authorized to use the payment method.

Shipping and Delivery

Grigoryan Gourmet LLC proudly ships our authentic Armenian seasonings throughout the continental United States and to select international destinations. We partner with trusted carriers to ensure your order arrives safely and in a timely manner.

Domestic Shipping:
Standard delivery typically takes 3–5 business days, depending on your location. Expedited shipping options may be available at checkout for an additional fee. You’ll receive tracking information once your order has been processed and shipped.

International Shipping:
We are happy to offer worldwide shipping to customers outside the United States. All international shipping rates, duties, and taxes are the responsibility of the buyer. Please ensure that your country permits the import of dry food seasonings before placing your order. Grigoryan Gourmet LLC is not responsible for delays, customs holds, or denied imports due to local regulations.

For any questions regarding shipping, or if your country is not listed at checkout, please contact us at support@grigsgourmet.com — we’ll do our best to accommodate your request.

Returns and Refunds

Grigoryan Gourmet LLC proudly ships our authentic Armenian seasonings across the United States using trusted carriers to ensure safe and timely delivery. Most orders arrive within a few business days, with expedited shipping available at an additional cost.

Because our products are food items, we do not accept returns for safety and quality reasons. However, customer satisfaction is our top priority. If there is an issue with your order — such as a damaged package or incorrect item — please reach out to us at support@grigsgourmet.com. We’re happy to offer a full refund or replacement when appropriate.

Please note:

  • Refunds will be processed to your original payment method within 15 business days
  • Special orders or bulk purchases may be subject to different refund guidelines

Limitation of Liability

While we strive to provide accurate information and high-quality products, we cannot guarantee that our website will be error-free or uninterrupted. Grigoryan Gourmet LLC is not responsible for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of our website or products.

Changes to These Terms

We reserve the right to update these terms and conditions at any time. Significant modifications will be communicated through our website or via email to registered customers. Continued use of our website constitutes acceptance of the updated terms.

Need Help?

For any questions regarding our policies or your order, please contact us at support@grigsgourmet.com — we’re here to help.

Last Updated: May 1, 2025